About Mike Brooks
As President and COO of a 30-person Internet Service Provider, I had four employees that were absolutely key for me. If any one of them resigned, not only would it impact the performance of our business, but it would likely affect my marriage and also my health. They were that valuable.
One reason that I had hesitated to start a company was that I didn’t want to manage people — because I equated managing with babysitting. However, I quickly learned that I loved managing great employees.
I also realized how critical those key people were — not only to my company’s success, but also my physical, emotional and marital wellbeing.
Like many managers early in their career, I wasn’t perfect, but over time I learned from my mistakes and was very successful in keeping my really good people — the people I could not afford to lose — even when we didn’t have the advantages of being the best known, the biggest or the highest paying.
I’ve spent nearly twenty years managing teams, working with dozens of top employees and learning by trial and error exactly what to do to keep my best people on my team. I've also invested tens of thousands of dollars being coached by and honing my leadership skills from some of the world's best organizational development thought leaders. I know exactly what the most critical elements required to keep your best employees are, and I've created a step-by-step process that you can put to work to avoid the mistakes many of us have made and implement proven solutions. Important conversations about retention rarely mention (and never fully explain) elements that are paramount to this process. I don't want to see more people suffer and have incorporated these critical components into The Key Employee Retention System.
All this has lead me to where I am now. When you work with me, in a safe and confidential environment, I quickly and effectively help overburdened business leaders retain their most valuable talent.
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